If you have a question, you should find the answer here.

Am I able to cancel my online order?

Under Consumer Contracts Regulations 2013, if you buy online or by phone, your consumer rights entitle you to a full refund if you request one in writing within 14 working days of receipt. This includes any delivery charge, but excludes the products listed as exceptions.You have 28 days from the date of delivery to return goods to us. After this date you will not be eligible for a refund.