Need some help?

Can I add to or change an existing order?

We're sorry but in most circumstances it's not possible to make changes to your order once you've placed it.

  • If you wish to add products to your order, please place a new order for these items
  • If you wish to change details of your delivery address, remove items from your order or cancel it completely. Please contact our Customer Services team for advice on 0344 272 3000 option 2, between Mon – Sat, 9am – 5:30pm,
  • Please be ready to quote your order number and order date
  • If your order has already been despatched or delivered, then you'll need to follow our Returns procedure.